Cashier Station

Accurate and comprehensive financial management is central to a successful Ticket Management System. Transway’s Cashier Station is used to automatically manage and collect cash and credit from drivers, conductors and couriers. It quickly and accurately determines how much money the driver, conductor, or courier needs to pay, and limits the maximum amount of cash that they are permitted to hold during defined and specific time periods. In addition to the Cashier Station, there is also a Main Cashier Station that has additional permissions. It is used to deal with discrepancies and can override the Cashier Station, or perform certain activities that the Cashier Station is unable to perform. It can be managed as a separate physical station, or by the permissions that the user at the station holds.

The Cashier Station is precise and accurate, and provides real time information regarding what each driver owes to the transit company. The system tracks the employee and actually controls how much money they can hold, ultimately causing them to bring money to the Cashier Station. The Cashier Station uses multiple communication technologies, including the Data Communication Unit (DCU) and cellular technology, in order to receive information about the drivers, conductors and couriers and how much is owed by each.

The Cashier Station serves as a courier task management system, and performs deposit management for the entire organization.

Security and Management - SecureNGo

Security is an important aspect of any Ticket Management System. A Bus Ticketing System, or any Public Transport Ticketing System for that matter, involves a great deal of staff. There are drivers, cashiers, technicians, conductors, inspectors and more. There are different requirements as to where each group needs access to information. There could also be differences within the groups, where some drivers need different information than others and, as such, different access to information than others.

Transway’s SecureNGo Security Station can issue smart cards and Data Communication Units (DCU), also known as driver’s modules, to employees. The smart card is generally used for cashiers and other office employees, while the driver’s modules (DCU) are used for drivers. The smart card can be issued with or without a photo of the employee. The reason for the two (2) different types of modes of identification is due to the different hardware associated with these employees. The DCU is inserterted into the Ticket Machine while the card is used by a card reader that is connected to a computer system.

For example, a bus driver needs to be entered into the system. He is usually associated with a certain station or branch, and needs to receive a Data Communication Unit (DCU), or driver’s module. The Data Communication Unit (DCU) is connected to a specific driver and has a password. A cashier would also need to be entered into the system, and have her authorizations defined. All of this is done through the Security Parts Registration Station.

The SecureNGo Issuing Station provides you with the ability to provide security keys that allow different employees the precise access that they need. The process is done in such a way that no one but the actual employee knows the password allocated, similar to the process of a bank card or credit card PIN number. The SecureNGo Security Parts Registration Station issues Smart Cards and Driver’s Modules to the employees with their passwords and permissions.

Reports and Statistics with TapNGo

Modern Public Transit Ticketing Projects generate a great deal of data. Making sense of this data can mean for optimizing your fleet and providing better service to the passengers. By using the data and reports from TapNGo’s back end system, transit carriers are able to identify trends and respond to them quickly and effectively by turning the data into meaningful information.

In addition to the process of managing the balance of each driver and their respective bus line, the External Driver Terminal (EDT) software also produces a wide array of reports.

Revenue Management and Accounting - Transway's Cashier Station

Transway's Ticket Management System has checks and balances built in. The revenue management and accounting system includes an automatic backup locally on the vehicles and ticketing machines, while data is also transferred to the Cashier Station. Consistency can be checked on the local device, or Data Communication Unit (DCU), with the data on the Cashier Station. Transway is able to meet local regulatory and operational needs.

The Cashier Station is located at the depot stations, and is used to collect cash from the drivers and conductors. Information regarding the amount of cash to be collected is received when the driver or conductor is starting or completing her shift.

The purpose of the station is to be able to quickly and accurately determine how much cash the driver needs to pay to the transit company in order to reset the Ticket Vending Machine (driver’s console) back to zero. The cashier station is able to securely identify the driver, her credentials and the relevant bus line. This is all done electronically, either through a Data Communication Unit (DCU) or transferring the information through cellular communications technology. Once the identity of the bus line and driver is determined, the amount of money owed is made known to the transit company and the driver.

The Cashier Station is used for all of the drivers that begin and/or end the day at that particular depot. It is also used by conductors and couriers. Pick ups and delivery of cash to banks is generally scheduled at the end of every day. A driver comes with her driver’s module, also referred to as the Data Communications Unit (DCU), to the Cashier Station, produces her module to the cashier and the cashier is able to quickly tell the driver how much she needs to pay in order to reset the module to zero. The driver’s module limits the amount of cash a driver is allowed to have, and at some point, the driver must come to the depot in order to pay what is owed and reset her module.

The cashier receives money from numerous drivers. There is also a limit as to how much money the Station can hold, and at some point, the cashier needs to take the money to a Main Register Station and reset the register to zero.

As part of Transway's comprehensive Electronic Ticketing System, there is also a Main Cashier Station. The Main Cashier Station is able to handle problems, issues and discrepancies that may occur. For example, if the driver is short on cash according to his register, he is able to go to the Main Cashier Station and explain the situation to the Manager and solve the issue on the spot.