Xpedition Inspector 4020

  • What does it do? +

    The Xpedition Inspector 4020 is a handheld and manual device used by inspectors for enforcing passengers to comply with validation procedures and protocols. It is a part of the Transway public transport ticketing system and its TapNGo back office.

    The Xpedition Inspector 4020 is able to read the information on the smart card ticket and verify payment for a trip in progress. In addition to verifying the card for a current trip, the Xpedition Inspector 4020 is able to load trip contracts, or travel packages, onto a smart card ticket and charge the proper amount for the new package. In the case of a penalty or fine, the inspector is able to charge the passenger on the spot. Together with a mobile printer, the Xpedition Inspector 4020 is capable of issuing paper tickets and receipts as well.

  • Where is it used? +

    Handheld devices are convenient for staff on the vehicle to check smart cards of passengers. The Xpedition Inspector 4020 can be used on buses, bus rapid transit (BRT), trains, trams and all other modes of mass transit.
  • How does it work? +

    In order to initiate the route, the inspector places her security card near the Xpedition Inspector 4020 and after seeing her name, she enters the password. The inspector is required to choose the relevant bus, BRT or light rail route, and then she can start her inspection responsibilities. More specifically, the inspector is able to check cards to see if they have been validated for the current trip, and depending on the company policy, can also fine offending travelers, sell single tickets, or add credit to the smart travel card.

    In order to check the validity of a card, the inspector or passenger place the card near the contact less card reader. The Xpedition Inspector 4020 emits a sound and provides a visual indication as to whether the current card is valid or not.

    If the card is not valid, and the policy allows for the passenger to purchase a ticket on board, the passenger pays in cash and the inspector can choose from different passenger type tickets to issue. For example, special fares for children, seniors, students, or physically challenged, or other relevant categories can be used, depending on the policy of the transit authority and how the public transport ticketing system is set up. The ticket is printed and given to the passenger.

    If the card is not valid, and the policy allows for the passenger to add travel credits, the passenger places their smart travel card near the Xpedition Inspector 4020 in order to pay for the current trip. The inspector can choose special fares, such as child fare, senior citizen, student and other relevant categories. If a second passenger wishes to use the same smart travel card, he will need to wait for three (3) seconds in order to avoid double charges.

    At the end of the bus route, the inspector can either use her card to set a new route, or if it is the end of a shift, the inspector closes her shift with the Xpedition Inspector 4020.

  • What are its characteristics? +

    The Xpedition Inspector 4020 is simple and easy to operate, with a logical user interface with graphical icons. The system is replete with reports, including beginning and end shift reports, balance of sales, and ticketing and inspector reports.

    The Xpedition Inspector 4020 is light weight, and can either be hand held or strapped around the neck for convenience. The high quality backlit and color touch screen, coupled with the sturdy and resistant keys makes for an aesthetically pleasing device that is easy to use and long-lasting. The Xpedition Inspector 4020 also includes navigation keys and an SOS key for emergency messages. The screen is designed such that it can be easily viewed from various angles and in a wide range of lighting situations. The status of the unit is displayed using easy to read graphical icons located on the upper side of the display.

    The built in GPS means that the Xpedition Inspector 4020 is able to deal seamlessly and automatically with multiple tariffs that are often part of public transport ticketing systems. In other words, since this mobile inspection device knows where the inspection is taking place, it is able to not only deal with flat rate tariffs, but also zone based tariffs, distance based tariffs, in addition to peak hour, off-peak hour, types of buses (A/C versus no A/C, etc) and other factors that affect the fare price for the passenger. This provides complete and built in flexibility for checking the correct fare.

    Short range communication through RF or Bluetooth allows for the Xpedition Sales 4020 to communicate with other machines on the vehicle, such as the Ticket Machine (Bus Console) and validators.

    The Xpedition Inspector 4020 has a high level of security for all transactions that includes an advanced encryption mechanism that allows work in several existing standards, such as AES256/3DES/DESx, as well as a unique hardware based security. The unit operator’s smart card enables secure identification of the operator.

    The Xpedition Inspector 4020 is especially rugged and designed to work over many years and harsh environments, all while maintaining high reliability.

  • What are the additional options and add-ons? +

    Printer for printing receipts, paper tickets and reports

    Communication interface

  • What are the benefits? +

    Mass transit travel is not always consistent. There may be need for more inspectors on certain lines at certain peak times, and on other lines at others. The Xpedition Inspector 4020 gives your mass transit system the flexibility to go to where the travelers are.

    The built in communications device is an added bonus, which makes enforcing seamless for zone based, distance based and other fare methods that your transportation company may use. The device knows what location it is at, so that these fares are given automatically and seamlessly for the Inspector. It is a great addition to any bus ticketing system.

  • How is it unique? +

    Short range communication through RF or Bluetooth allows for the Xpedition Inspector 4020 to communicate with other machines on the vehicle, such as the Ticket Machine (Bus Console) and validators. This option of direct communication instead of going through the main server allows this handheld sales device to receive updates automatically. When the inspector boards the bus, she receives all of the information about the passengers on the bus, the bus line, route, stops and bus number and all necessary inspector information. Not only does the inspector know if the passenger has validated the trip, but she will also know which type of fare ticket, and if it is correct and valid for this particular trip
    The data communication using cellular technology allows for the transfer of information at fixed times from the back office to the Xpedition Inspector 4020 and back. The information includes the uses of smart travel cards, the unit’s operator details, information of new routes and updated fare rates, loading monetary value for the unit operator’s mobile wallet, software updates, lists of rejected cards, and more.

    Built in redundancy means that your data is safe and secure, and that you have options as to how data is transferred. The data transferred through the cellular network, but can also be transferred by the inspector physically taking the unit to the Cashier Station and using a Bluetooth connection to transfer data, which can be used as a backup.

    The smart card reader of the Xpedition Inspector 4020 was designed so passengers can tap the validator, and in addition, the card can be inserted into a built-in slot when longer operations are being executed. This frees the inspector’s hands to perform these actions that may require using the keyboard.

    The Xpedition Inspector 4020 is flexible, and can be expanded or changed to have additional functionality, such as to be used as a conductor device, or even a stationary Point of Sales machine.

    The unit is built from fiber glass thick plastic and was design to withstand shocks from falls on concrete from a height 1.8 meters.

  • Technical Data +

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    Display Monitor

    3.2" Color display and touch screen, 240 X 320, backlight, LED nits 500

    Operational Keys

    Resilient keys for intensive work, for functional use.  Numerical, navigation and approval keys, SOS key for emergency


    Interface for external portable Bluetooth thermal printer.  Prints receipts, paper tickets and reports

    Internal Memory

    4 GB (upgradable to 16 GB)

    Contactless card reader

    Supports the following standards:

    ISO-14443 A & B Calypso®, Mifare®, DESfire®, and NFS. 

    In addition to the option of card placement and reading near the sensor, the card reader has a slot option, which allows for inserting a card if necessary.  This is usually used for longer transactions, such as adding credit to the smart card.  This prevents the card from falling to the ground during the transaction.

    Acoustic Indicators

    One 1W speaker

    Illumination Indicators

    The unit contains a number of different lighting elements.

    Location Service GPS receiver SIRF IV with 48 tracking channels, 15s fast location acquisition (optional)
    Communication Method to Central Office On board cellular modem (2G to 3.5G option), Direct connection to PC via USB link for backup purposes
    Cellular Communication  CG - internal cellular modem

    Communication Interface 

    Bluetooth 2.1, R-S232


    Detachable 2,500 mA/H Li-Po


    Operation: -30°C to +80°C (excluding paper). Storage: -40°C to +85°C


    98% at 38°C non-condensing

    Shock and Vibrations

    IEC 721-2-5M3; Military Standard MIL-STD-810


    Full compliance: CE IEC 61000-4-2,4,5

    Protection from dust and water

    IP 65, IK08


    Reinforced plastic

    Dimensions (W) 10.5 cm, (H) 23.5 cm, (D) 3.5 cm
    SAM Slots 2 (upgradable to 4)
    OS and CPU RTX, ARM cortex
  • Key Features +

    • Part of TapNGo, an integrated management and control system for public transportation fare collection
    • Simple operation
    • High product reliability
    • Capability to transfer large volumes of data, with no limitations in the coming years
    • Color graphic user interface
    • Modular product that allows for 15 or more years of maintenance based on replacing subassemblies
    • Robust system that withstands a wide range of weather (heat, cold, sun, snow, humidity, dust, rain…)
    • App supports up to five (5) languages, including Right to Left languages
    • Safeguards and backup of all data
    • Centralized development and manufacturing of product and its components
    • Android Operating System
    • Light weight yet rigid
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Xpedition Inspector 4020

The internal GPS on the Xpedition Inspector 4020 allows for quick and seamless inspection of different and multiple tariff models, and the device can be converted or used as a conductor device or point of sales device. With its ergonomic design and color graphic interface, your inspectors will want to use it overtime!

Xpedition Inspector 4020

TC4020G RAL5026


Transway develops, manufactures and assembles hardware for automated ticketing solutions. These machines and devices are designed to be sturdy and strong, and to withstand a wide array of weather conditions – heat, cold, rain, humidity, dust and snow. They need to withstand the entire gamut of road conditions as well. Even though they are tough and durable, they are also aesthetically appealing and intuitive to use, so that both drivers and passengers have an effortless experience during the boarding and alighting of the vehicle.

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