Voyageur Onboard 3020

  • What does it do? +

    The Voyageur Onboard 3020 is an onboard validator that enables passengers to pay for and validate their current trips on the bus, with no need to interact with the driver or conductor, or any staff on the vehicle.  The Voyageur Onboard 3020 is designed for processing contactless smart travel cards in public transport ticketing systems.  It is able to process all smart card actions, such as entry control and full check in and check out capabilities.
  • Where is it used? +

    The Voyageur Onboard 3020 is used on buses, trams and light rail vehicles
  • How does it work? +

    The process for the passenger is simple and seamless.  The Voyageur Onboard 3020 is placed on the vehicle, usually at several strategic locations.  The traveler approaches the machine and simply places it near the contactless reader for check-in. 

    The Voyageur Onboard 3020 is part of a more comprehensive ticket management system. It quickly reads the card, calculates the required maximum travel points or money needed for the current trip, assuming that the passenger will get off at the last possible station, and informs the passenger through sound and through the information on the screen if the validation was successful or not.  When the passenger departs from the bus at her station, she needs to validate before getting off.  At this point the Onboard 3020 refunds the amount due to the passenger based on the actual amount traveled.

    The Voyageur Onboard 3020 also deducts the correct relevant fare, which can also be the number of rides, from the stored rides on the card. In cases of time-based travel smart cards, the Voyageur Onboard 3020 records the travel without deducting any travel points, or rides. 

    The passenger is immediately informed on the liquid crystal display (LCD) how much credit, be it in terms of money, time or travel points, is left on her travel card.  In the case that the card is not valid, for whatever reason, the passenger is informed by the red light and a sound that indicates non-validation.

    Like all of Transway’s validators, the Voyageur Onboard 3020 communicates with the back office in order to report information, as well as receive information such as updated lists of invalid cards, tariff and price changes, as well as route updates.  This can be done though the Data Communication Unit (DCU).

  • What are its characteristics? +

    The machine is sturdy, strong, compact and flexible.  It can be placed in numerous places on the bus to allow for easy access for both check in and check out validation.  The rugged and durable material is also protected against vandalism.  The ergonomic shape is designed so as to minimize injuries in case of unexpected or sudden contact with the machine.

    Transway’s Voyageur Onboard 3020 includes a graphic 64 X 192 pixel LCD display.  The informative screen can be programmed in multiple languages (up to 5, including right to left languages). It is easily installed onto the pole(s) of the bus, and is firmly stable in that position.

    The Voyageur Onboard 3020 is flexible.  It can deal with multiple transit companies within a public transport ticketing system, different tariff structures, such as flat rate, zone based, time based and distance based, as well as with multiple contracts, or travel packages, on a single card. 

    The contactless card reader of the Voyageur Onboard 3020 is flexible and gives the transit authority freedom to choose and work with one or multiple suppliers of smart cards.  The system supports ISO-14443 A/B, NFS, Calypso ®, Mifare Ultra Lite ®, and DESFire®

    The Voyageur Onboard 3020 is connected to the TapNGo back office through the Data Communication Unit (DCU).  Data is stored on the devices internal memory (Micro SD), acting as a back up for the data that is sent back to the Driver’s Registration Station on the Data Communication Unit (DCU).  The communication with the back office is bidirectional, which means that the Voyageur Onboard 3020 receives information on new routes, updated fare rates, software updates, lists of rejected cards and more. 

    Like all Transway Validators, the Voyageur Onboard 3020 is especially quick, with a maximum time of half a second to complete a transaction.  This is great news for your passengers as well!  There is both quick visual and audio indication provided for success or failure of the validation attempt.  A green light indicates success, while a red one indicates failure.

    The machine can be installed at different heights on the pole, and as such is designed for easy access by wheelchair bound passengers.

  • What are the additional options and add-ons? +

    TL-4000 for communication with more than 4 validators to the TIM (?)

    GPS – Optional GPS antenna for distance based payment

  • What are the benefits? +

    By implementing the Voyageur Onboard 3020 you immediately alleviate pressure from the drivers of your vehicle.  It allows for faster and easier boarding of passengers with less crowding around the driver.

    The automation of validating passenger trips also allows for a more efficient and optimized use of the transit company’s human resources, which is a great advantage for any public transport ticketing system.  Implementing the Voyageur Onboard 3020 means that you no longer need to print tickets and that you are more environmentally friendly.  You also no longer need to manage the logistics and management of those tickets, while gaining instant reporting in its stead.

    The Voyageur Onboard 3020 working in concert with Transway’s back office reduces both fraud and maintenance, leading to a more fiscally healthy transit company.

  • How is it unique? +

    The Voyageur Onboard 3020 can be used either in concert with a Ticket Machine / (Driver’s Console) or as a stand alone solution.  There is no need for a Ticket Machine for communicating to the back office.

  • Technical Data +


    LCD with Polycarbonate cover 16 characters * 4 Lines


    4  Soft Keys for Functional use

    Audible tones



    32 bit ARM©  based CPU

    Internal Memory


    Contactless Card Reader

    ISO-14443 A/B support the following standards:                                                      Calypso®, Mifare®, Mifare Ultra Light®, Desfire®

    Standard Interfaces

    RS-232, RS-485,

    Operating Voltage

    9-36 VDC ±10%, Reverse Polarity and Transient Protection


    Operating Temperature: (-20°C) – (+60°C)

    Storage Temperature: (-40°C) – (+70°C)


    95% at 38°C non condensing


    IEC-721-2-5M3; MIL-STD-202E method 213B


    IEC 61000-4-2,4,5 &  CE  Full Compliance

    Dust/Water Protection

    IP 53

    Case and Fastening

    Rugged and durable material Protected against vandalism

    Communication method to Depot subsystem:

    Driver's module (DCU)

    Optional – Interfaces

    GPS ready

    Optional – Internal Battery


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The Voyageur Onboard 3020 has it all in a compact package

The Voyageur Onboard 3020 has it all in a compact package – contactless, entry control, full check in and check out capabilities, various tariff structures including flat rate, zone based, time based and distance based, and with a very quick reaction time. All of this means a more efficient transit system for you!

Voyageur Onboard 3020



Transway develops, manufactures and assembles hardware for automated ticketing solutions. These machines and devices are designed to be sturdy and strong, and to withstand a wide array of weather conditions – heat, cold, rain, humidity, dust and snow. They need to withstand the entire gamut of road conditions as well. Even though they are tough and durable, they are also aesthetically appealing and intuitive to use, so that both drivers and passengers have an effortless experience during the boarding and alighting of the vehicle.

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