Transway's Ticket Management System has checks and balances built in. The revenue management and accounting system includes an automatic backup locally on the vehicles and ticketing machines, while data is also transferred to the Cashier Station. Consistency can be checked on the local device, or Data Communication Unit (DCU), with the data on the Cashier Station. Transway is able to meet local regulatory and operational needs.
The Cashier Station is located at the depot stations, and is used to collect cash from the drivers and conductors. Information regarding the amount of cash to be collected is received when the driver or conductor is starting or completing her shift.
The purpose of the station is to be able to quickly and accurately determine how much cash the driver needs to pay to the transit company in order to reset the Ticket Vending Machine (driver’s console) back to zero. The cashier station is able to securely identify the driver, her credentials and the relevant bus line. This is all done electronically, either through a Data Communication Unit (DCU) or transferring the information through cellular communications technology. Once the identity of the bus line and driver is determined, the amount of money owed is made known to the transit company and the driver.
The Cashier Station is used for all of the drivers that begin and/or end the day at that particular depot. It is also used by conductors and couriers. Pick ups and delivery of cash to banks is generally scheduled at the end of every day. A driver comes with her driver’s module, also referred to as the Data Communications Unit (DCU), to the Cashier Station, produces her module to the cashier and the cashier is able to quickly tell the driver how much she needs to pay in order to reset the module to zero. The driver’s module limits the amount of cash a driver is allowed to have, and at some point, the driver must come to the depot in order to pay what is owed and reset her module.
The cashier receives money from numerous drivers. There is also a limit as to how much money the Station can hold, and at some point, the cashier needs to take the money to a Main Register Station and reset the register to zero.
As part of Transway's comprehensive Electronic Ticketing System, there is also a Main Cashier Station. The Main Cashier Station is able to handle problems, issues and discrepancies that may occur. For example, if the driver is short on cash according to his register, he is able to go to the Main Cashier Station and explain the situation to the Manager and solve the issue on the spot.